Returns & Exchanges
At Wild Bill's Western Store, we want you to be completely satisfied with your boots and western wear. If your purchase doesn't fit your style or size, we offer a 30-day return policy for items in original, unworn condition with all tags attached.
Initiate Your Return
Contact our Dallas storefront or use our online portal to request a Return Merchandise Authorization (RMA) number within 30 days of purchase.
Package Your Gear
Place your items back in their original packaging, ensuring boots are in their original box and protected to prevent damage during transit.
Ship to Dallas
Affix your prepaid shipping label to the package and drop it off at any authorized carrier location, or visit our physical store location for an in-person exchange.
Inspection and Refund
Once our team inspects the items for wear and tear, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing